Plan to Plan - initial 1/2 day session with senior management

• Review of the current plan.

• Determine if "strategic foundation" components need to be addressed.

• Decide on the member analytics to be used.

• Establish the strategic questions to be answered at the planning session.

• Determine the questions to be asked on the pre-meeting survey to the board and management.

Strategic Planning Meeting - 1 1/2 day joint meeting with the board and management

• Appraisal of the external environment.

• Review the member analytics and determine the market focus.

• Determine the credit union's value proposition.

• Answer the critical questions.

• Scope out and formulate the strategic direction or themes.

• Develop objectives for the next 1-3 years.

 

Operational Planning Meeting - 1 day session with management

• Develop the operating initiatives to achieve the objectives.

• Develop measurements and targets for each objective (balanced scorecard).

 

The strategic plan, along with the operational plan, are reviewed and adopted by the board.